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<style face="normal" font="default" size="100%">Fake it to make it: Emotional labor reduces the racial disparity in service performance judgments</style>

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<style face="normal" font="default" size="100%">Who Cares if "Service with a Smile" is Authentic?: An Expectancy-Based Model of Customer Race and Perceptions of Service Interactions</style>

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<style face="normal" font="default" size="100%">A New Perspective on the Personal and Social Consequences of Creating Façades of Conformity at Work</style>

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<style face="normal" font="default" size="100%">Black Sensitivity versus Adaptivity to White Service Providers’ Inauthenticity</style>

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<style face="normal" font="default" size="100%">Keepin’ it real: Race, Emotional Labor, and Service Performance</style>

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<style face="normal" font="default" size="100%">What We Don't Know Can Hurt Us: A Call for Stereotype-Congruent Impression Management Tactics</style>

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<style face="normal" font="default" size="100%">Socialized inauthenticity: The Impact of Unit Surface Acting Norms on Individual Surface</style>