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Biblio
, 鈥�Shopping for Trouble: Experiences of Compulsive Buyers鈥�, Advancing the Consumer Interest, vol. 5, no. 1, pp. 24-29, 1993.
, 鈥�The Silent Customers: Measuring Customer Satisfaction in Nursing Homes鈥�, Journal of Health Care Marketing, vol. 11, no. 4, pp. 2-13, 1991.
, 鈥�An Introduction to LISREL鈥�, Presentation to the College of Business Faculty. Corvallis, OR, 1990.
, 鈥�One Step Toward Better Understanding Channel Relationships: Tie Strength鈥�, AMA Winter Educators' Conference. Chicago, IL, 1990.
, 鈥�Tie Strength: A New Wrinkle on an Old Friend鈥�, International Sunbelt Social Network Conference. San Diego, CA, 1990.
, 鈥�Measuring Customer Perceptions of the Quality of Service in your Family Business鈥�, Family Business Conference. Corvallis, OR, 1989.
, 鈥�Relationship vs. Transaction Marketing鈥�, Business Basics Day, Family Business Conference. Corvallis, OR, 1989.
, 鈥�Understanding the Consultant-Client Relationship鈥�, Meeting of the Geertsen Line, Mary Kay Cosmetics. 1988.
, 鈥�Assessing Unidimensionality, Discriminant and Convergent Validity: A New Approach in Marketing鈥�, Academy of Marketing Science Conference. Miami, FL, 1987.
, 鈥�The Bases of Marketing Channel Power: A Comparison of Alternative Measures鈥�, AMA Summer Educators' Conference. Chicago, IL, 1986.
, 鈥�The Bases of Marketing Channel Power: An Exploration and Confirmation of Their Underlying Dimensions鈥�, AMA Summer Educators' Conference. Washington, D.C., 1985.
, 鈥�The Effects of Power Utilization on Interorganizational Relations鈥�, AMA Winter Educators' Conference. Phoenix, AZ., 1985.
, 鈥�Meta-Analysis on the Relationship Between Satisfaction and Manifest Conflict in Marketing Channels鈥�, AMA Summer Educators' Conference. Washington, D.C., 1985.
, 鈥�The Bases of Power: Their Effect Upon Retailer's Perceptions of Uncertainty鈥�, AMA Summer Educators' Conference. Chicago, IL, 1984.
, 鈥�Environmental Uncertainty Regarding Inventory Ordering: Its Behavioral Consequences in a Distribution Channel鈥�, International Journal of Physical Distribution and Materials Management, vol. 14, no. 3, pp. 19-36, 1984.
